Legal
Privacy Policy
This policy explains how Acuon collects, uses, and protects information when you register for or use the platform.
Last updated: June 24, 2026Information we collect
We collect information you provide during signup and product use, including name, organisation, email, phone, country, workspace details, uploaded files, workflow activity, and support or sales communications.
How we use information
We use information to create and manage accounts, provide the platform, process documents and workflows, secure the service, support customers, communicate about the product, and improve reliability and usability.
Marketing preferences
If you opt in to marketing emails, we may send product updates and related communications. You can ask us to stop sending marketing emails at any time.
Sharing information
We do not sell customer data. We may share information with service providers and integration partners where needed to operate the platform, deliver requested features, meet legal obligations, or protect the service.
Security and retention
We use technical and organisational safeguards designed to protect customer information. We keep information for as long as needed to provide the service, comply with obligations, resolve disputes, and maintain business records.
Your choices
You may ask us to update account details, review data handling questions, or discuss deletion and retention needs for your organisation.
Contact
Privacy questions can be sent to [email protected].