Document capture
Bills and orders arriving by email are read, validated against the partner and product records, and staged as a draft rather than posted behind your back.
Acuon calls the same model API that Odoo’s own screens use, so an agent can reach whatever the integration user can reach — and nothing it cannot.
JSON-RPC against Odoo Online or a self-hosted instance, authenticated as an Odoo user. Where a host exposes only XML-RPC, Acuon falls back to it.
Because Acuon speaks to the model API rather than a fixed list of endpoints, the reachable models are simply those your user can open in Odoo.
Bills and orders arriving by email are read, validated against the partner and product records, and staged as a draft rather than posted behind your back.
Open entries in account.move drive the follow-up, with each conversation kept against the partner it belongs to.
Counts and stock questions are answered from stock.quant and the pickings behind it, not from a spreadsheet taken last week.
Whatever an agent prepares waits in a queue with the person, the rule and the reason attached to it.
Agents prepare; people decide. Whatever an agent extracts, matches or drafts against Odoo waits in a review queue with the rule that put it there, and only posts once the approver your policy names says so.
A pilot starts with one workflow — usually supplier invoices or collections — measured on cycle time and exceptions before it grows.
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